Terms of use
Dear Visitors,
Our website attaches great importance to the privacy of our visitors and the protection of their personal data. Within the scope of Law No. 6698 on the Protection of Personal Data (KVKK) and related legislation, this clarification text (”Clarification Text”) has been prepared in order to inform you about the collection, processing, storage and transfer of your personal data.
You can learn detailed information about your personal data collected, processed and transferred through the Data Controllers Registry Information System (“VERBIS”) of the Personal Data Protection Board.
1 – Processed Personal Data
Detailed information about your personal data collected and processed is available in VERBIS under the heading “Data Categories”.
Your personal data collected and processed include;
Identity data such as name, surname, Republic of Turkey (“T.R.”) identification number, passport number or temporary T.R. identification number for those who are not T.R. citizens, place and date of birth, marital status, gender,
Contact data such as address, telephone number, e-mail address,
Personal data obtained during the execution of medical diagnosis, treatment and care services such as examination, diagnosis, examination data and test, laboratory and imaging results, prescription information,
Medical data from previous examinations, diagnoses and tests that you have submitted with your consent,
Data on private health insurance and Social Security Institution data for the purpose of financing and planning health services,
Answers and comments shared in order to evaluate the services received,
Closed circuit camera system images and audio recordings taken during the clinic visit,
Voice call records kept in case of contact with our Call Center,
Location information, IP address, browser information, form information obtained during the use of the website and mobile application
is included.
2 – Processing of Personal Data
Detailed information about the purposes of processing your personal data is available in VERBIS under the heading “Personal Data Processing Purposes”.
Among the purposes of processing your personal data;
Protection of public health, preventive medicine, medical diagnosis, treatment and care services,
Sharing information requested by the Ministry of Health and other public institutions and organizations in accordance with the relevant legislation,
Sharing requested medical information with private insurance companies within the scope of financing health services and covering the costs of examinations, diagnosis and treatment,
Billing for the services you receive,
Planning and managing the internal functioning of the organization,
Monitoring and preventing fraud and unauthorized transactions,
Responding to all kinds of questions and complaints regarding the health services you receive, measuring, increasing and researching patient satisfaction,
Providing information about the services you receive, complementary services and new services
is included.
3 – Collection of Personal Data and Legal Reason
Detailed information about the retention periods of your personal data collected and the data security measures taken to protect the stored data is available in VERBIS under the headings “Data Retention Periods” and “Data Security Measures”.
Among the means of collecting your personal data;
Data entry into the hospital management software,
Electronic or printed forms,
Call center voice recordings
is included.
Your personal data within this scope,
Provision of treatment and health services
Fulfillment of legal obligations
Keeping records and reporting on the health status of our patients
Carrying out the necessary procedures for the care, treatment and follow-up of our patients
reasons for the collection of personal data.
4 – Processing of Personal Data
Your personal data is processed, stored and protected by taking the necessary security measures to the extent limited and necessary for the purposes stated above. The processing processes of your personal data and technical security measures are explained in detail in the Personal Data Processing and Protection Policy of our Website.
5 – Transfer of Personal Data
Detailed information about the transfer of your collected and processed personal data is available in VERBIS under the headings “Data Transfer Recipient Groups” and “Information to be Transferred to Foreign Countries”.
Your personal data
Ministry of Health, sub-units under the Ministry and family medicine centers,
To private insurance companies for the financing of health services and the coverage of examination, diagnosis and treatment costs,
Social Security Institution,
General Directorate of Security and other law enforcement agencies,
General Directorate of Population and Citizenship Affairs,
To the Pharmacists Association of Turkey,
To the judicial authorities,
Laboratories, medical centers, ambulances, medical devices and healthcare providers that you cooperate with for medical diagnosis and treatment,
The health facility to which you have been referred or to which you have self-referred,
The legal representatives you have authorized,
In case of possible legal disputes, to tax advisors and auditors who are legally or contractually obliged to maintain confidentiality, and to third parties from whom advice is received,
Regulatory and supervisory bodies and public authorities,
The workplace physician if the invoicing is to be made to the employer,
In accordance with the legislation, to our business partners who provide bulk SMS and e-mail sending in order to inform you about the services you receive, complementary services, new services, etc.
is transferred.
6 – Legal Rights Regarding Personal Data
Within the scope of KVKK and related legislation, regarding your personal data;
To learn whether personal data is processed or not,
Request information if their personal data has been processed,
To learn the purpose of processing personal data and whether they are used for their intended purpose,
To know the third parties to whom personal data are transferred domestically or abroad,
To request correction of personal data in case of incomplete or incorrect processing,
To request the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7 of the KVKK,
To object to the emergence of a result to the detriment of the person himself/herself by analyzing the processed data exclusively through automated systems,
In case of damage due to unlawful processing of personal data, to demand compensation for the damage
you have rights.
7 – Contact Information
If you have any questions or requests regarding your personal data within the scope of KVKK, please contact us via the contact information below:
TOBB ETÜ HOSPITAL – Department of Cardiovascular Surgery
Prof.Dr.Tayfun Aybek
Beştepe, Yaşam Caddesi No:5, 06560 Yenimahalle / Ankara
0850 532 63 00
ta@tayfunaybek.com
8 – Amendments and Updates:
In line with the amendments and updates in the Law on the Protection of Personal Data, this information text may be updated. You can always access the updated information text on our website.
Stay healthy,
Prof.Dr.Tayfun Aybek
Last Updated: 01.01.2024